FAQs

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Explore our curated FAQs, crafted to provide the answers you need, guiding you on your journey with us.​

The NDIS Support Catalogue is a vital resource for participants and providers, setting maximum prices and categorising support items for streamlined processes and transparency.

Absolutely! Flexibility is key. While the price guide sets limits, participants and providers can negotiate fair rates before finalizing agreements, ensuring satisfaction for all.

Yes, participants can purchase AT support through a subscription, accessing the needed support in advance and utilizing it throughout the agreed subscription period for continuous and convenient assistance.

Indeed, the NDIS price guide undergoes regular updates to align with NDIA guidelines, ensuring optimal support for individuals with disabilities across Australia. These revisions aim to maximize support value and effectiveness for both current and future participants.

Absolutely! As a self-managed participant, you can choose to pay your AT provider directly. Just ensure that their costs align with the items listed in the NDIS pricing guide to ensure proper coverage.

As of January 1, 2022, providers cannot bill the expense of personal protective equipment (PPE) to a participant’s NDIS plan.

Certainly! Under the NDIS pricing arrangement, participants or their providers can claim for the time of multiple therapists or support workers when delivering support. This ensures comprehensive care as outlined in your NDIS plan.

The pricing guide for the NDIS remains consistent across all cities and states in Australia, including Adelaide and regional areas of South Australia. This uniformity ensures fairness and equality for all participants, irrespective of their geographic location.

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